BOARD · SUEZ> ENTERPRISE PRODUCT DESIGN

Enterprise Planning

A shared task model for a €1.2B budget cycle. 

The decisionI made each task carry its owner, current state and next handoff.

Role
Solo Senior Product Designer
Team
SUEZ Finance · Product · Engineering
Stack
Board platform · Figma · Coded prototype
My ownership
Product framing · Interaction model · Validation
[ PROJECT SCALE ]

One FY2026 planning cycle across a distributed finance organisation.

Budget envelope€1.2B

FY2026 planning cycle

Regions24

Working across the cycle

Agencies186

Contributing plans and approvals

Finance roles3

National, regional and agency

People could find the numbers.
They could not see what should happen next.

Work moved across teams, but its status and dependencies did not travel with it.

Finance leads, regional controllers and agency teams entered the same annual plan at different stages. The product held the forms, figures and approvals, while the connections between them were hard to read: what had changed, who owned the next step and what was blocked.

The design question became: how could someone understand their place in the cycle without asking another person to reconstruct it?

Each destination made sense on its own.
The handoffs between them were hard to follow.

Original Board homepage before the workflow redesign
Original Board homepage before the workflow redesign.

Mapping the cycle exposed where ownership changed hands.

I mapped four planning phases across the National Finance Lead, CAPEX Planning Owner and Finance PMO. The artefact shows who starts, reviews and receives each piece of work.

That view clarified the product need: keep the full cycle available as context, while giving each person a clear task, current state and next handoff.

Workshop artefact mapping the FY2026 budget phases, responsibilities and task lifecycle across three finance roles
Workflow map connecting roles, phases and task handoffs.

How might the interface keep the work connected as it moves between people?

The request

Cleaner navigation and more consistent screens.

The underlying gap

Status, ownership and dependencies were separated.

The design aim

Make the next action clear at each handoff.

The product asked people
to carry four answers in memory.

I used these four questions to judge whether a screen gave someone enough context to act.

  1. Progress

    Where am I, and what is complete?

  2. Ownership

    Who approves this? Who owns next?

  3. Dependencies

    What is blocking me?

  4. Next steps

    What should I do now?

I turned those questions into three product rules.

Each rule gives the interface a consistent answer about progress, priority or what happens after a task.

01 / USER QUESTION

Where am I?

PRODUCT RULEKeep workflow state persistent

The cycle remains visible when a person moves between screens.

02 / USER QUESTION

What is waiting on me?

PRODUCT RULERank work by consequence

Priority reflects the people and steps an action is blocking.

03 / USER QUESTION

What happens next?

PRODUCT RULETreat dependencies as product data

Every approval makes its next owner and outcome explicit.

The task became the point where the cycle connects.

I treated a task as more than a unit of work. It links the person acting now to the person or phase that follows.

That let the screens share a clear pattern: show the current state, name the owner and explain what this step enables next.

How the task pattern works
01

Orient

Show the work that needs attention.

02

Coordinate

Keep the owner and dependency in view.

03

Hand off

Make the next step explicit.

The screens follow one person from context to handoff.

The guide moves from role selection to Home, then into the cycle, task detail and completion. Each screen answers a question from the workflow map.

One task moves from role selection to an approved handoff.

The coded prototype follows one CAPEX submission from role selection through Home and task detail to Finance PMO review.

Complete prototype journey from role selection and Home through CAPEX task submission, review and approval
One CAPEX submission, from role selection to review.
Explore the interactive prototype

A task's status gains meaning through what it blocks.

The This task blocks panel connects CAPEX Planning to Allocation Validation, Budget Consolidation and Regional Approval. It shows why this submission matters beyond its own status.

Detail of This task blocks and Required next step: the dependent tasks, their owners and the submission that unlocks them
Task detail showing dependent work and its next owners. View the complete screen ↗

Could people see what to do next, and why it mattered?

Eight participants across three finance roles completed moderated prototype scenarios covering orientation, blockers and approval handoffs.

7/8identified their next action without prompting
6/8traced a blocker to its downstream owner
4/5median confidence in the next handoff, on a five-point scale

Moderated prototype tests · directional evidence, not post-launch product analytics.

One task model connects the cycle from entry to approval.

01 State

One shared lifecycle

The task keeps its status visible as it moves between roles.

02 Ownership

Named handoffs

Each step shows who acts next and what the task depends on.

03 Delivery

Rules teams can review

Interaction decisions connect the workflow map to the coded prototype.

The implemented flow brings those rules into the screens, so each handoff carries context into the next role.

The workflow rules connect to a wider design system.

The project links roles, states and dependencies to a reusable knowledge base. The related TAP Mindset work shows the design-system layer behind those rules.

See how this principle evolved in TAP Design System ↗
Rule system knowledge base

What shipped, and what still needs measurement.

01 Designed

A shared task model for roles, status and dependencies.

The screens carry context from a role-based Home through task review.

02 Implemented

The task flow moved into the SUEZ product.

The work shown here covers role-based Home, workflow list, task detail, review and approval.

03 To measure

Impact after implementation.

This case study does not include comparable live data for task completion, approval time or unresolved handoffs.

A planning cycle people could read together.

Enterprise software becomes useful when it makes the work between people visible.

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